Privacy Policy

Last updated: July 11, 2025

This Privacy Notice for Tutorbase Limited (doing business as "Tutorbase") ("we," "us," or "our") explains how we collect, use, store, and share ("process") your personal information when you use our services ("Services"), including when you:
  • Visit our website at tutorbase.com or any website of ours that links to this Privacy Notice
  • Engage with us in other ways such as sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your rights and choices. If you do not agree with our policies, please do not use our Services. For questions or concerns, contact us at contact@tutorbase.com.
Summary of Key Points
  • What personal information do we process? Depends on how you interact with our Services.
  • Sensitive information? Only if required and with your consent.
  • Third-party data? No, we do not collect it.
  • Processing purposes? Service provision, support, security, compliance, and communication.
  • Sharing data? Only in specific cases.
  • Data safety? Strong but not infallible security measures.
  • Your rights? Vary by location, but include access, correction, and deletion.
Table of Contents
1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Personal Information?
5. Do We Use Cookies and Tracking Technologies?
6. Do We Offer AI-Based Products?
7. How Do We Handle Your Social Logins?
8. How Long Do We Keep Your Information?
9. How Do We Keep Your Information Safe?
10. Do We Collect Info from Minors?
11. What Are Your Privacy Rights?
12. Do-Not-Track Features
13. U.S. State Privacy Rights
14. Updates to This Notice
15. Contact Information
16. Review, Update, or Delete Your Data
1. What Information Do We Collect?
Personal information you disclose:
We collect what you voluntarily provide: name, contact info, billing details, job titles, etc. We may also collect sensitive data (e.g., student data) with your consent.
Automatically collected data:
This includes IP address, browser type, usage data, device type, and geolocation. Used for analytics, service improvement, and security.
2. How Do We Process Your Information?
We use your data to:
  • Manage accounts and authentication
  • Provide requested services
  • Respond to support inquiries
  • Fulfill orders and manage payments
  • Facilitate communication between users
  • Protect vital interests where necessary
We rely on:
  • Consent
  • Contractual necessity
  • Legal obligations
  • Vital interests
Different legal bases apply depending on your location (EU, UK, Canada, etc.).
4. When and With Whom Do We Share Your Personal Information?
We share data:
  • During business transfers
  • With other users (if you publish or interact publicly)
5. Do We Use Cookies and Other Tracking Technologies?
Yes, for functionality, analytics, and advertising. You can manage cookies in your browser or via our Cookie Notice.
We also use Google Analytics and related tools. Learn how to opt out here.
6. Do We Offer AI-Based Products?
Yes. These may involve AI automation or tools powered by third-party AI service providers. All data is processed securely and in line with this notice.
7. How Do We Handle Your Social Logins?
If you sign up using a social account, we collect profile info as permitted by that platform. Review your platform's privacy settings for details.
8. How Long Do We Keep Your Information?
As long as needed for service delivery and legal compliance. After that, data is deleted or anonymized.
9. How Do We Keep Your Information Safe?
We implement technical and organizational measures. However, no system is 100% secure.
10. Do We Collect Information from Minors?
No. We do not knowingly collect or market to users under 18. If we learn we have, we will delete the data.
11. What Are Your Privacy Rights?
Depending on your region, you may:
  • Access or update your data
  • Withdraw consent
  • Request deletion
  • Object to automated processing
  • Opt out of marketing
Contact us via tutorbase.com/contact or email us at contact@tutorbase.com.
12. Controls for Do-Not-Track Features
We do not currently respond to DNT signals due to lack of standardization.
13. Do U.S. Residents Have Specific Privacy Rights?
Residents of certain U.S. states have rights under state laws (e.g., California CCPA, Virginia VCDPA). This includes the right to:
  • Know what data we collect
  • Request access or deletion
  • Correct inaccuracies
  • Opt out of sales/sharing
To exercise these rights, visit tutorbase.com/contact or email contact@tutorbase.com.
14. Do We Make Updates to This Notice?
Yes. Changes will be posted with an updated "Last updated" date. Major updates may be announced directly.
15. How Can You Contact Us About This Notice?
By email: contact@tutorbase.com
By post:
Tutorbase Limited
Unit 103, 1/F Mirror Tower
61 Mody Road
Tsim Sha Tsui, Kowloon
Hong Kong
16. How Can You Review, Update, or Delete the Data We Collect From You?
Submit a request at tutorbase.com/contact to:
  • Access
  • Update
  • Delete your personal data
Requests will be handled in accordance with relevant data protection laws.